Terms of Service
These Terms of Service govern your use of the website located at https://www.buildingplastics.co.uk and any related services provided by Building Plastics (Wales) Ltd.
By accessing https://www.buildingplastics.co.uk, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Building Plastics (Wales) Ltd.
We, Building Plastics (Wales) Ltd, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.
These Terms of Service were last updated on 17 March 2022.
Limitations of Use
By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
- modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
- remove any copyright or other proprietary notations from any materials and software on this website;
- transfer the materials to another person or “mirror” the materials on any other server;
- knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Building Plastics (Wales) Ltd provides;
- use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
- use this website or its associated services in violation of any applicable laws or regulations;
- use this website in conjunction with sending unauthorised advertising or spam;
- harvest, collect or gather user data without the user’s consent; or
- use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.
Intellectual Property
The intellectual property in the materials contained in this website are owned by or licensed to Building Plastics (Wales) Ltd and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Building Plastics (Wales) Ltd at any time.
Liability
Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Building Plastics (Wales) Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.
In no event shall Building Plastics (Wales) Ltd or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Building Plastics (Wales) Ltd or an authorised representative has been notified, orally or in writing, of the possibility of such damage.
In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Accuracy of Materials
The materials appearing on our website are not comprehensive and are for general information purposes only. Building Plastics (Wales) Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.
Links
Building Plastics (Wales) Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Building Plastics (Wales) Ltd of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
Right to Terminate
We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.
Severance
Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of United Kingdom. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Replacements (Damaged Or Faulty Items)
Free replacements for damaged items is only possible if you check your parcels for any signs of damage before signing for your delivery. If you are unable to check, or the driver will not wait, please sign as 'unchecked'. If signing as unchecked, please notify us of any damage by email on info@buildingplastics.co.uk, within two days of receiving your delivery. Please include, pictures of the damages, along with the product codes and quantities of the damaged goods. We will only be able to investigate damage if these guidelines are followed. Any damages reported after this period could be deemed to have occurred whilst the items were in your care and no claims will be possible. Please note that all panels are sold in pack quantities and any returns and or exchanges must be for full packs. Please make a note of the batch numbers for all panels received, without a batch number we would not be able to match to anything already supplied
DO NOT BOOK IN FITTERS, SCAFFOLDING OR ANY OTHER CONTRACTING SERVICES BEFORE YOU RECEIVE YOUR GOODS.
WE ARE NOT LIABLE FOR ANY LOSS OF EARNINGS OR COSTINGS.
YOU WILL BE EMAILED ONCE GOODS HAVE BEEN DISPATCHED.
Important Information
Please remove the protective wrapping as soon as possible after delivery. The reason for this is the inner temperature can get that hot due to a green house effect that the inner contents will warp. Replacement products will not be sent out.
Storage
Please store the products after delivery out of the protective wrapper in a cool dry place out of direct sunlight.
Delivery & Returns
We will accept any unwanted items up to 30 days after receiving your order. We will charge a 20% handling charge for any items returned after 7 days of receiving your order, to cover re-stocking costs.
Please in the first instance within the 30 day period fill out the returns form here and we will provide you with a returns note number. This will help us identify your items when it arrives at our warehouse (A returns note number is not compulsory although it will speed up the refund process).
The cost of returns must be covered by the customer, we unfortunately do not provide a collection service. The returned items must be in perfect " as new" condition, therefore cellophane protection should not be removed, goods not cut or drilled, fittings must not have been fitted and any displayed packaged items must not of been opened. Please note that where items are sent "Free of charge" at our discretion we reserve the right to charge the delivery charge that was incurred delivering the items.
Please note that made to measure orders e.g. Windows, Doors, Conservatories, Door Canopies, Fencing, Sable Coloured Products, etc. cannot be returned and are excluded from the distance selling regulations.
Any returns can be sent to the address below after receiving your returns note number. ( If Requested)
Please fill out the "Product Returns form" to request a RMA number here
DO NOT BOOK IN FITTERS, SCAFFOLDING OR ANY OTHER CONTRACTING SERVICES BEFORE YOU RECEIVE YOUR GOODS.
WE ARE NOT LIABLE FOR ANY LOSS OF EARNINGS OR COSTINGS.
YOU WILL BE EMAILED ONCE GOODS HAVE BEEN DISPATCHED.
Distance Selling Regulations
Orders may be cancelled within 7 working days without giving a reason. The customer is responsible for all charges incurred returning goods, which will differ from that of the delivery charge. All other monies paid will be refunded within 30 days, The 7 day cancellation period will commence on the day following the customer receiving their order. Goods must be returned in the same condition as delivered, therefore cellophane protection should not be removed and goods not cut or drilled. Boxed items must be returned complete, not part used. After 7 days a 20% handling charge will be applied to all returned goods. Made to measure goods are excluded from this clauses.
When returning unwanted items it is advisable to use a service that can be tracked and proof of delivery available.
Building Plastics Wales Limited
Unit 13
Wern Trading Estate
Rogerstone
Newport
NP10 9FQ
Telephone 01495 781167
For further information please contact our customer services help desk on 01495 781 167
